Nanbit Support

Your habits are kept on the phone. If you have signed in, Nanbit also keeps a backup of them on its server, and signing in on the new phone brings them back. Without signing in, Nanbit sends them nowhere. Your phone's own backup can hold a copy; the privacy policy says what is known about that. If the phone is lost and there is no backup of it, the habits on it are gone.

If you signed in to back up, sign in the same way on the new phone, with Apple or Google, and choose Restore. Sign in the same way you did before: Apple and Google make separate accounts, even for the same person.

You can also set the new iPhone up from your old one, or from its iCloud backup, and your habits come along with your other apps' data. Apple says iCloud Backup "includes app data for the apps that you've downloaded on your device", and Nanbit keeps its database in the app's own storage, with nothing keeping it out of a backup or a transfer. We have not yet watched this happen with Nanbit, so check your habits on the new phone before you erase the old one.

Open You → See plans → Restore, in the top corner of that screen. A subscription attaches to the Apple Account that bought it, so a restore is all that is needed on a reinstall or a new device. There is nothing to sign in to in Nanbit: a subscription belongs to your Apple Account. If that does not fix it, check you are signed into the same Apple Account that made the purchase.

Nanbit Pro adds:

• Unlimited habits, instead of five.
• More reminders. Up to three times a day for each habit, and a nudge: one more reminder at a time you choose, which comes only if the habit is still not done. Without Pro each habit has one reminder time.
• Every widget. The medium and large widgets that list today's habits, the Lock Screen widgets, and a widget for one habit you choose, with its streak (iOS 17 or later). On iOS 17 or later you can tick habits right from the Home Screen widgets. Without Pro you have the small Today widget.
• Color themes, and the app's icon in the same colors (below).
• Your whole history. Changing any past day, the Year view on History and on a habit's page, and each habit's earlier months on its page, which Progress opens. Without Pro you can look back at every past day and month on History, change today and the week before it, and see this month on Progress with its comparisons.

Without Pro these are shown where they would be, and tapping one opens Nanbit Pro. None of it changes what Nanbit keeps: nothing you have tracked is deleted by not subscribing, and it all goes on counting toward your streaks and totals.

If a subscription ends, nothing you made is taken away: every habit and every completion stays, and only a new habit is refused. Days more than a week back can still be looked at, but not changed, and the color themes, the Year views and a habit's earlier months are locked again. Each habit's first reminder keeps going while its other times and its nudge stop, and the Pro widgets show a Nanbit Pro face instead of your habits and the app's icon goes back to steel; these three wait until Nanbit is open and the store has confirmed the subscription ended. All of it is kept for if you subscribe again.

Color themes change the app's color from steel to Pine, Arctic, Cobalt, Indigo, Violet, Garnet, Signal, Carbon, Brass, Moss or Spruce, under You → Make it yours → Color. Without Pro you can see them there and try one on, and See plans opens Nanbit Pro. If a subscription ends, the app goes back to steel, and the color you chose comes back if you subscribe again. The introduction stays steel whatever you choose.

The app's icon comes in the same twelve colors, under You → Make it yours → App icon. With Match my color on, as it is to begin with, the icon follows the app's color. Choosing an icon yourself turns Match my color off and keeps the icon you chose, and turning Match my color off keeps the icon you have. When the icon changes, your iPhone shows its own short message saying so. Trying colors on the Nanbit Pro screen never changes it. If a subscription ends, the icon goes back to steel, and the one you chose comes back if you subscribe again. The screen Nanbit opens with keeps the steel icon.

Three things to check, in order:

• Your iPhone's own notification settings — Settings → Notifications → Nanbit, where a Focus mode or Scheduled Summary can also hold reminders back.
• You → Reminders in Nanbit — the daily reminder has its own switch, and each habit has one of its own underneath; tap a habit there to set its times and its nudge. If a Nanbit Pro subscription has ended, only each habit's first time is sent, and its other times and its nudge come back if you subscribe again. Nanbit keeps only so many reminders waiting at once, because iPhone holds only so many for an app: with many habits, every habit's first time and the daily reminder come first, and under a habit the Reminders screen says which of its other times or its nudge had no room.
• A reminder for a habit you have already ticked is skipped on purpose, and a nudge comes only if the habit is still not done at its time. That is the intended behavior, not a fault. If a tick on a widget makes a habit done while Nanbit is closed, the widget asks your iPhone to drop that habit's reminders for the day, and the daily reminder too if every habit due that day is then done. Unticking on a widget puts nothing back until you next open Nanbit. Whether any of this works has not yet been checked on a phone, so a reminder may still arrive until you next open Nanbit.

Because a reminder names the habit it is for. That is your phone displaying a notification it scheduled itself — nothing is sent anywhere. To keep names off the lock screen, use Settings → Notifications → Show Previews.

With Nanbit Pro, the rectangular Lock Screen widget also shows the names of up to two habits still to do today. Show Previews does not cover a widget. Nanbit marks those names as private, so to hide them while your iPhone is locked, turn off Lock Screen Widgets under Settings → Face ID & Passcode → Allow Access When Locked (Touch ID & Passcode on an iPhone with Touch ID). That setting covers every app's Lock Screen widgets, not only Nanbit's. Or remove the widget.

It comes off Today and the widgets, and its reminders stop if it has any. A widget set to that one habit asks you to choose another. Its past days stay in History and Progress, marked Deleted, and can no longer be ticked. A deleted habit does not count toward the free limit of five, so deleting one makes room for another. Deleting cannot be undone.

Yes. Open the day on the History tab and tick the habits there. Without Nanbit Pro you can change today and the week before it; older days can be looked at, but not changed. Nanbit Pro can change any past day.

You → About Nanbit → Reset all data erases Nanbit's database — every habit, every completion, your settings, and the records you had already deleted — and empties the copy Nanbit keeps for its widgets, including any tick on a widget still waiting for Nanbit. It cannot be undone. It stops a little short of a fresh install: a couple of small diagnostic files Nanbit keeps for itself are left behind, and your phone does not forget that you once allowed notifications.

Removing the app clears more than that, the widgets' copy included. Neither reaches a backup your phone has already made.

In your Apple Account: open the Settings app, tap your name, then tap Subscriptions. While you are subscribed, the You tab in Nanbit also has Manage subscription, a link to the App Store's page for it. Canceling never deletes anything you have tracked.

If you start a free trial and Nanbit may send you notifications, it reminds you two days before the trial ends; You → Reminders lists it under Free trial, with its day and time. Once you have canceled, Nanbit takes that reminder back the next time it opens and hears from the store; if you cancel and do not open Nanbit, it still arrives.